JunkPDX FAQs
Booking & pickup day questions
Know what happens after your request and how to prepare for the crew.
How do I request a junk removal appointment?
Use Book Online to describe the items, enter your address and contact details, and request a preferred arrival window. Our crew reviews the request and confirms the appointment. No card or payment is required to submit it.
Is my requested time confirmed as soon as I submit?
The form sends an appointment request. Wait for confirmation from the crew before treating the preferred window as booked. Trailer rentals and specialty projects also need their own availability and scope review.
What does a two-hour arrival window mean?
It is the window in which the crew is expected to arrive. It is not a fixed start minute or a promise that all work finishes within two hours. The job duration depends on the approved scope, access and number of loads.
Can I request removal for today?
Yes. Same-day pickup is often available when the route, crew and truck space allow it. Send the items, ZIP code and timing needs so we can check. Same-day service is confirmed individually.
Same-day pickup details →Are junk removal pickups available on Sunday?
JunkPDX pickups run Monday through Saturday, and the local crew is closed Sunday. You can still send an online request for an available service day. A trailer partner’s handoff schedule is confirmed separately.
Why we are closed on Sundays →How do I check whether my address is in the service area?
JunkPDX serves the Portland metro and Vancouver, Washington, within verified coverage. Check the service-area page and provide your full address or ZIP code with the request. The crew confirms coverage and scheduling for your location.
Check service areas →Can you haul the items away during the estimate visit?
Often, yes. Once you approve the onsite price, the crew can usually proceed when the scope, truck space and schedule allow. Larger cleanouts or items needing special equipment may require a separate confirmed work plan.
What if my item list or appointment plans change?
Contact JunkPDX as soon as possible at (971) 325-2491. Share the appointment details and what changed, especially extra items, access restrictions or a new deadline. Changes may affect the scope, price or available time.
Cancellation and rescheduling policy →Have your project details ready?
Send the scope, location and preferred dates so the next step can be confirmed.
Choose an Estimate TimeCall (971) 325-2491