JunkPDX FAQs

Questions before pickup?

Start with prices, what we take and how booking works. Search below if you need help with a specific item.

Before you book

How much does JunkPDX junk removal cost?

Household pickups start at $120. A quarter load is $325, a half load is $575 and a full load is $995. Access, weight and special disposal can add charges. Approve the complete onsite price before loading.

See every load price

Which household and business items can you remove?

We remove furniture, mattresses, appliances, household clutter, yard items and office contents. Tell us about heavy items, chemicals or unusual materials before booking.

Check accepted and restricted items

Can I book an estimate for today?

Same-day estimates are available when an arrival window is open, Monday–Saturday. For standard pickups, the crew can load after you approve the onsite price.

Check same-day pickup details

How do I check whether my address is in the service area?

We serve Portland and nearby communities from Vancouver to Woodburn, including Beaverton, Tigard, Wilsonville and Canby. You can request a coverage check with your pickup address if you don’t know the ZIP.

See our service area

Is my estimate appointment booked when I submit?

Booking confirmed on your receipt means your arrival window is reserved. Under review means the crew still needs to confirm the request.

Understand your booking receipt

Will usable belongings be donated or recycled?

We consider reuse, donation and recycling when practical. Acceptance depends on condition and facility rules. Our pickup is a paid service, and donation is not guaranteed.

Read about donation and recycling
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Household pickup estimates · Check your ZIP and service when booking.

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Junk removal & pricing

The $120 minimum, load prices and what the crew can take.

How much does JunkPDX junk removal cost?

JunkPDX pickups start at $120. Standard household junk is priced mainly by the space it takes in our truck or trailer. For our box truck, a quarter load is $325, a half load is $575 and a full load is $995. Standard lifting, loading, hauling and disposal are included. Heavy items, difficult access, special disposal and extra loads can cost more. We give you the full price at your free onsite estimate, before loading.

See current junk removal pricesLink to this answer
Is the onsite estimate free if I decide not to proceed?

Yes. The estimate is free, even if you turn down the price. Booking gets the crew to your property so you can show us what needs to go. We only start loading after you agree to the items and total price.

Link to this answer
Do I need to choose a truckload size before booking?

No. List what needs to go and where it is; the crew measures the load at your free estimate. For example, describe a sofa, bed frame and six boxes rather than guessing a quarter load. Photos are helpful but are not required to book. You can leave items in their rooms and explain stairs or special handling so the quote covers the whole pickup.

Request a free estimateLink to this answer
What does a pickup include?

We carry your items out, load the truck, haul them away and sweep up afterward. Standard disposal is included. Heavy items, difficult access or special disposal can cost extra. We explain the full price before you decide, and the estimate is free.

See what we takeLink to this answer
Which household and business items can you remove?

We remove furniture, mattresses, appliances, electronics, household clutter, yard items and office contents. Tell us what you have and its condition when you book. Ask first about unusually heavy items, chemicals or restricted materials so we can confirm what we can take.

Check what we takeLink to this answer
Yard debris removalCan yard debris be combined with garage or household junk?

Often, when every material is disclosed and accepted. Show the complete project so truck space, weight and disposal can be planned together.

See what yard debris we can takeLink to this answer
Do I have to move my junk to the curb?

No. You can leave items where they are, and our crew can carry them out when access is safe. Tell us about stairs, elevators, narrow doorways or a long walk to the truck. If you already have everything outside, let us know where it is and ask about curbside pickup.

Explore curbside pickupLink to this answer
How does Portland bulky-item collection compare with JunkPDX pickup?

For Portland homes through fourplexes, ask your garbage company about scheduled curbside collection for large items. Renters can check with their landlord, and apartment residents can ask building management. If you need help carrying a couch or other items out from inside, JunkPDX can include that work when there’s a safe route. We confirm the price at your free onsite estimate.

Compare bulky-item collection and full-service pickupLink to this answer
Can you price my pickup from photos?

Yes, photos can help us give you a rough price range. Send a wide shot of everything you want removed, a second angle that shows the depth, and any large items, stairs or tight exits. Include your ZIP and floor. We confirm the final price onsite before loading. Photos are helpful, but you do not need them to book.

Which photos to sendLink to this answer
Can I book just one couch, mattress or appliance?

Yes. You can book one couch, mattress or appliance. The standard minimum is $120, and the price depends on the item, the space it takes, access and any special handling. Tell us its size, floor and stairs. We give you the final price onsite before loading.

Link to this answer
Is curbside pickup automatically cheaper?

Save 10% on any size curbside pickup when your items are ready in an agreed, accessible outdoor spot. The standard $120 minimum applies before discount, and pricing depends primarily on volume. Choose this discount or an account credit or other promotion; offers cannot be combined. We confirm the complete onsite quote before you approve loading.

Curbside pickup and preparationLink to this answer
How do I use the $20 new personal-account credit?

Create a free personal JunkPDX account, then book a qualifying junk-removal pickup while signed in. Your available $20 credit is selected automatically; you can remove it to use another offer. The crew applies it to your final approved junk-removal subtotal. One credit per new personal account, with no cash value or transfers. It cannot combine with the 10% curbside discount or another promotion, or apply to moving labor.

See current ways to saveLink to this answer
Can the price change after I approve the pickup?

A change to the agreed scope can change the price, such as added items or access conditions that differ from the review. The crew explains the difference and gets your approval before additional work or charges. Ask what changed before deciding whether to proceed.

How pricing approval worksLink to this answer
Can you take hazardous waste or restricted items?

Explosives, ammunition, firearms, suspected asbestos, medical or biohazard waste, uncontained chemicals, fuels or pesticides, and unknown liquids or pressurized cylinders are outside a standard pickup. They need a disposal program or specialist. Keep them separate and tell us about them before booking. Refrigerant appliances, tires, dense debris, unusually heavy items, pests and contamination also need review so we can confirm acceptance, handling and any added charges.

Check accepted and restricted itemsLink to this answer
Why can a small pile of construction debris cost more?

Concrete, tile and soil can reach the truck’s safe weight limit while taking up very little space. Keep these materials separate from ordinary household junk and tell us what they are. We account for weight, loading and disposal when quoting dense debris; standard household load prices do not apply.

Weight and material requirementsLink to this answer
Will usable belongings be donated or recycled?

We consider donation, reuse and recycling when the items are suitable and a receiving facility will accept them. The options depend on condition and local rules, so we cannot guarantee donation. JunkPDX charges for removal; this is not a free donation pickup.

How donation and recycling workLink to this answer
Do you provide donation receipts or recycling records?

Ask about any records you need before scheduling. Donation receipts, a particular destination and recycling percentages are not guaranteed. Your hauling invoice records the removal service; it does not prove that an item was donated or recycled. If paperwork is required, discuss what can be documented before authorizing removal.

Donation, recycling and record requirementsLink to this answer
Can I choose a smaller pickup after seeing the estimate?

Yes. You can have only some items removed. Tell the crew your budget and which items matter most. We can price the sofa alone, for example, or the sofa plus the boxes. You choose what goes and approve that total before loading. The $120 standard minimum still applies.

Compare pickup pricesLink to this answer
Will I be told about a card-processing charge before paying?

Yes. Any separate card-processing charge is disclosed before payment. Ask to see the charge and total before choosing how to pay so you can compare the available methods. Other accepted payment methods are available; confirm which work for your pickup with the crew. The approved removal scope and any payment-method charge should be clear before you complete payment.

Review pickup pricingLink to this answer
Is JunkPDX insured?

Yes. JunkPDX carries over $1 million in insurance coverage. If your building requires specific coverage or paperwork, send the requirements before pickup so we can check them.

Meet the company behind JunkPDXLink to this answer
Book a Free Estimate
House & property cleanouts

Typical garage and property cleanout prices, what to keep and how to plan the work.

How much does a garage cleanout typically cost?

Garage cleanouts typically cost $325–$700, depending on the size of the cleanout and the volume being removed. Heavy items, difficult access, extra labor or special disposal can cost more. We confirm the complete price at your free onsite estimate before loading.

Garage cleanout prices and preparationLink to this answer
How much does a property cleanout typically cost?

Property cleanouts typically cost $700–$1,325, depending on the size of the project and the volume being removed. Larger cleanouts, extra labor or special disposal can cost more. Show every included area so we can confirm the complete onsite price before work begins.

Property cleanout estimatesLink to this answer
Can one estimate cover the house, garage and outdoor areas?

Yes. Walk us through the house, basement, garage, storage areas and outdoor piles you want cleared. Point out what stays and what goes. We can then price the whole job, including multiple loads if needed.

Whole-house cleanout serviceLink to this answer
How do you quote a cleanout that needs several truckloads?

Show every room, storage area and outdoor pile included in the job. We review the complete contents, expected loads, access, crew time and disposal needs before giving you the project price. Ask how extra trips and a partial final load are included. When comparing companies, check the actual truck capacity as well as the load fraction. You approve the complete scope and total before loading; one full-load price is not a fixed price to empty a house.

Planning a multi-load estimateLink to this answer
How do I compare two cleanout quotes that describe the job differently?

Give each provider the same rooms, item list, access details and required finish. Check whether the quote covers the entire project or a defined load, and whether disposal trips, handling and cleanup are included. Truck names and load fractions can represent different capacities. Compare the complete approved work and exclusions before deciding which price fits your project.

Compare the complete cleanout scope and priceLink to this answer
How do I make sure family keepsakes are left alone?

Set aside or clearly mark keepsakes, documents and anything else that must stay. Before loading, walk through the property with the crew or have someone you trust do it. If you are unsure about an item, tell us to leave it.

Downsizing without losing keepsakesLink to this answer
Should I arrange an estate sale before the cleanout?

If you want belongings sold, appraised or considered for donation, arrange that before the cleanout. Keep those items separate from the junk. JunkPDX provides paid cleanout and hauling, so the removal list should only include items you are ready to let go.

Estate cleanout or estate sale?Link to this answer
Can you plan around a closing, move-out or storage deadline?

Tell us your deadline before booking, along with access hours and every area that needs clearing. We check the crew, loads and time needed before confirming the schedule.

Link to this answer
What should be ready before the cleanout visit?

Mark belongings and fixtures that stay, including anything still undecided. Show every room and pile being cleared, plus stairs, narrow doors and the route to truck parking. Arrange access and parking, and share gate or elevator instructions with the crew. Have an authorized person available to approve the removal list and price. Leave heavy items in place; you do not need to bag every loose item before requesting an estimate.

Preparing a home for saleLink to this answer
Can you review a heavily cluttered or hoarding cleanout?

Yes. You can show us the property as it is. Before scheduling, tell us about blocked paths, pests, contamination, sharp objects or other hazards. Photos help if you have them. We check the conditions and what needs removing before planning the job. Hazard treatment and regulated cleanup require the right specialists.

Hoarding cleanout planningLink to this answer
Can you clear one room or part of a garage?

Yes. We can clear one room, one garage bay or just the items you point out. Mark what stays and show the crew exactly what you want removed before loading.

Plan a one-bay garage cleanoutLink to this answer
Can we start with the most urgent area and return for the rest?

Yes. Tell us the urgent area, budget and deadline, and we can discuss doing the project in stages. We confirm the work, price and date for each stage. Booking the first visit does not reserve later dates.

Link to this answer
Does a property cleanout include deep cleaning or repairs?

A standard JunkPDX cleanout covers carrying, loading, hauling, disposal and practical sweep-up of the approved items. For full property restoration to the agreed sale-ready condition, Miller Estate Solutions offers a personally managed project averaging $3,000–$12,000. That broader plan can include in-house cleaning, coordinated repairs and outdoor care. A free walkthrough confirms the included work, suitable providers and written price for your approval before work starts.

Plan removal, cleaning and the handoffLink to this answer
Request a Cleanout Estimate
Booking & pickup day

Book a free estimate, check your confirmation and get ready for pickup.

How do I book a free junk removal estimate?

Choose an available appointment, enter your pickup address and contact details, and finish the form. You do not need an account, photos, a card or a payment to book a free estimate. Check your receipt: Booking confirmed means your standard estimate appointment is reserved; Under review means the crew still needs to confirm it. You decide whether to proceed after seeing the onsite price.

Link to this answer
Is my estimate appointment booked when I submit?

Booking confirmed on your receipt means your selected estimate arrival window is reserved. Under review means the crew still needs to confirm your request. Eligible standard junk-removal bookings are confirmed when you submit. Flexible-time, moving-labor, restricted-item and specialty requests need crew review; trailer rentals are confirmed separately. Text updates are sent only if you opt in.

Link to this answer
How should I prepare for pickup day?

The arrival window on your receipt is when the crew can arrive, not a limit on how long removal takes. Keep access clear and have someone available to approve the removal list and onsite price. Tell us about changes to the items, parking or building access. Opt in to text updates when booking for an on-the-way message.

Link to this answer
How long does a junk removal pickup take?

The time depends on the amount going, the carrying route, any agreed disassembly and disposal trips. Share photos of the full load, stairs and access, plus any deadline. Ask the crew to review the completion plan for your actual job. Your booked arrival window tells you when the crew can arrive; it does not promise when the work will be finished.

Plan the pickup scope and accessLink to this answer
Can I book an estimate for today?

Yes, when a same-day arrival window is open, Monday–Saturday. Choose a time online and check for Booking confirmed on your receipt. For standard pickups, the crew comes ready to load after you approve the onsite price. Large cleanouts, flexible timing and jobs needing special equipment must be confirmed with the crew. Same-day service depends on availability. We are closed Sunday.

Same-day pickup detailsLink to this answer
Can you haul the items away during the estimate visit?

Yes. For standard junk removal, the crew arrives ready to load and haul. First, we give you a free onsite estimate. If you approve the price, we can remove the items during that visit. You can turn down the quote at no charge or arrange a later pickup. Larger cleanouts and jobs needing special equipment or several stages need a separate work plan.

Link to this answer
Does choosing flexible timing guarantee a discount or appointment?

No. Choosing “I’m flexible” can help us fit your pickup into a nearby route, but it does not reserve a discount or an appointment. Tell us your deadline and wait for the crew to confirm your date and arrival window. Any route-based savings are confirmed in your complete quote before loading.

Compare flexible pickup and other savingsLink to this answer
Can you remove old furniture before my new furniture arrives?

Share the delivery date and the latest time the room must be clear. We review available pickup windows, but a booked arrival window does not guarantee the work will finish before a separate delivery. Allow a buffer and discuss your completion deadline with the crew.

Furniture removal before deliveryLink to this answer
How do I check whether my address is in the service area?

We serve Portland and nearby communities from Vancouver, Washington, to Woodburn, including Beaverton, Tigard, Wilsonville and Canby. Enter your pickup ZIP to see available arrival windows. If you don’t know the ZIP, continue with your street address and phone number. The crew will check coverage before scheduling an appointment.

Check service areasLink to this answer
Do you pick up in Canby, Woodburn, Wilsonville and the nearby towns?

Yes. We pick up in Canby, Woodburn, Wilsonville, Aurora, Hubbard, Donald, Gervais, Barlow, St. Paul, Butteville, Mulino, Charbonneau and Molalla, including nearby rural communities. Use the property’s address when booking. Enter the ZIP if you know it to see arrival windows. Your onsite estimate is free, and you approve the price before we load.

See southern towns and pickup guidesLink to this answer
Can you reach a rural driveway, gate or long carry?

Tell us about the driveway entrance, gate, road surface, parking space and distance from the items to the truck. Photos of the entrance and carry path help us check access before pickup. Use your actual property address. If address search misses it, enter it manually. If you’re unsure of the ZIP, continue to a coverage check.

Get help entering your pickup addressLink to this answer
What if there is no driveway or parking near my home?

Send a photo of the available loading location and describe the full path from your items to it. Include the approximate carry distance, stairs, steep sections and parking restrictions. For a downtown Portland building, ask management where the truck can legally load and when the loading area is open. A space across the street or down an alley needs review too. Access can affect crew time, the quote and whether pickup is feasible; discuss it before the appointment rather than assuming the truck can stop at your door.

Plan parking and building accessLink to this answer
Can I leave curbside items out in the rain before pickup?

Check with the crew before putting items out. Keep the agreed pile on your property, separate from belongings that stay, with doors and walking paths clear. Rain can make furniture heavier, damage cardboard boxes and limit donation options. Tell us if items become soaked or containers break apart so the crew can review handling. You can ask about inside pickup instead of carrying everything outside yourself.

Rainy-day curbside pickup planningLink to this answer
How do I change my item list, cancel or reschedule my booking?

Call or text (971) 325-2491 as soon as your plans change. Send your receipt reference, pickup address, original window and the change you need. If you are adding items, describe them and any new stairs or access issues; photos help. Ask us to update the booking you already have. A new time needs confirmation, and changes to the items or access can change the quote.

Cancellation and rescheduling policyLink to this answer
Will canceling a free-estimate request automatically cost me?

Ordinary free-estimate requests do not create an automatic cancellation charge. Larger projects, reserved crews or special arrangements may have project-specific terms disclosed in advance. Call or text as soon as plans change and wait for the team to confirm the change.

Read cancellation and rescheduling detailsLink to this answer
What if I don’t know my ZIP or the form can’t find my pickup address?

If you don’t know your ZIP, choose your service and select Continue to Coverage Check. Enter your actual street address, city, state, unit number if applicable, and phone number. If address search can’t find your property, choose Enter address manually. The crew checks coverage before scheduling an appointment. If you already booked, call or text (971) 325-2491 with your receipt reference and the corrected address.

Start a pickup coverage checkLink to this answer
What if I do not receive a confirmation text?

Check the receipt you see after submitting. If it says Booking confirmed, your estimate appointment is reserved even if no text arrives. Text updates require your opt-in. If it says Under review or asks you to confirm the time, contact the crew before counting on that window. Cannot find the receipt? Send your name and booking reference to the local crew instead of booking twice.

Text the local crewLink to this answer
Can I arrange a pickup when I cannot be there?

Yes, if you arrange it with the crew first. We need access, a clear list of what goes and someone with permission to approve the items and price. Agree on how we will reach that person during the visit, and ask for completion photos if needed. Sending the form alone does not confirm an unattended pickup.

Coordinate a cleanout from out of townLink to this answer
How can I request a copy of my pickup invoice?

Contact the local crew with the pickup date, service address and name used for the appointment. Explain which invoice or payment record you need so the team can review the request. For a business job, include the company and property reference.

Request help with a pickup recordLink to this answer
What should I do if an item on the approved list is still there after pickup?

Contact the crew with the pickup date, item description and photos showing what remains. Identify where the item appeared in the agreed removal scope. The team needs to review the original scope and what happened before discussing the next step.

Ask the crew to review your pickupLink to this answer
Book a Free Estimate
Miller Estate Solutions

Plan a property cleanout, cleaning and other work with Alex.

When should I choose Miller Estate Solutions for my project?

Choose Miller Estate Solutions when you need a managed property transition or a plan to bring the property to an agreed sale-ready condition. Alex can coordinate belongings decisions, resale, the cleanout, in-house cleaning, repair subcontractors and basic land care. Your written scope identifies the included services, costs and finished condition. A regular JunkPDX pickup or cleanout fits when you need approved items carried out and hauled away. Miller Estate Solutions is a service within JunkPDX, operated through Solely Junk LLC.

Explore full-property planning and managementLink to this answer
What will we cover during the free property walkthrough?

We walk the property with you and talk through your goal, budget and deadline. Show us the rooms and outdoor areas, what stays and what needs attention. We discuss the order of removal, cleaning and work by other companies, plus who can make decisions. The walkthrough helps us build your plan; the work is scheduled separately.

Request your free walkthroughLink to this answer
What if the property has severe hoarding, urine bottles or human waste?

We have seen these conditions, and you do not need to hide them or feel ashamed to ask for help. Alex grew up in a home with conditions similar to hoarding, which shapes his understanding of how personal and overwhelming this can be. Tell us the conditions before the walkthrough so we can plan access, assess the work and coordinate a qualified specialist when contamination needs one.

Read Alex’s storyLink to this answer
How much does a Miller Estate Solutions property project cost?

Full property restoration to the agreed sale-ready condition averages $3,000–$12,000. This is a premium service with Alex personally planning, coordinating and managing the agreed work. The final quote depends on the property’s condition and the services included. After a free walkthrough, you receive a written scope and price to approve before work starts.

Request a free property walkthroughLink to this answer
What if I feel overwhelmed and do not know where to start?

Start with the problem you most want help with. You do not need to tidy up or settle every family decision before asking for a walkthrough. Tell Alex what feels urgent and what matters to you. We can discuss a first stage while leaving undecided belongings alone.

Link to this answer
How do we handle a project when several family members are involved?

Choose one person with permission to approve the work, price and changes. Tell us who else needs a say about belongings. Mark anything awaiting a family decision so it stays put. Alex can plan around those decisions, but does not settle ownership disputes.

Link to this answer
Can Alex help coordinate the property while I am out of town?

Ask Alex about remote coordination during planning. We will need property access, a decision-maker and a way to reach them for approvals. Tell us which updates you want, whether you need completion photos and who can handle the local handoff. We confirm those arrangements before scheduling work.

Link to this answer
Can resale potential be reviewed before I approve removal?

Yes. Alex can use his reselling experience to flag items worth a closer look before removal. Set those belongings aside. Formal appraisals, estate sales, purchase offers and resale arrangements need separate agreements. We cannot guarantee a buyer, sale price or credit toward the project.

Link to this answer
How do we decide what the in-house cleaners will do?

Show us the rooms and surfaces that need cleaning and tell us what the property needs to be ready for. We agree on the tasks, price, timing and any utility or supply needs before scheduling. Cleaning is priced separately from hauling and practical sweep-up, and follows the planned removal work. Conditions needing specialist treatment are discussed separately.

Plan the cleanout-to-cleaning handoffLink to this answer
Can you work with a realtor, cleaner or contractor I already use?

Yes. Tell Alex who is involved and what they need finished before they can start. We can plan the order of work, access and handoffs with your realtor, cleaner or contractor. Agree on each company’s responsibilities, quote and payment terms. Their charges are separate unless the JunkPDX quote specifically includes them.

Link to this answer
Request a Free Property Walkthrough
Trailer rentals

Trailer sizes, rates, towing, delivery and rental terms.

Am I renting equipment from JunkPDX or Roadside?

Roadside Trailer Rentals supplies the equipment and confirms the rental terms. JunkPDX collects your initial request and coordinates the handoff. JunkPDX receives a referral commission for rentals arranged through its intake.

Link to this answer
Which trailer options can I request through JunkPDX?

You can request a 6 × 12 dump trailer with 4-foot sides or an 8.5 × 20 enclosed cargo trailer. The 7 × 14 dump trailer is currently unavailable and cannot be requested. Roadside confirms rental dates, usable space, load limits and suitability for your project.

Compare trailer sizes and base ratesLink to this answer
Where can I see the rental price and what it covers?

The trailer comparison lists Roadside’s published daily and weekly base rates. Those rates are not a complete quote. Confirm the rental period, delivery, disposal, deposits and any other charges with Roadside before accepting the rental.

View the current rate comparisonLink to this answer
Does sending the rental form reserve a trailer?

No. It starts a request, and no payment is collected through the request form. Roadside must confirm equipment availability, the complete price, rental terms and pickup or delivery arrangements before the rental is booked.

Link to this answer
Where should I go to collect the trailer?

Roadside lists its location at 8725 SW Commercial St, Tigard, OR 97223. Confirm the actual collection location, time and return instructions with Roadside before traveling. This is the equipment provider’s listed location, not a JunkPDX rental counter.

Link to this answer
Can I ask for the trailer to be delivered to my home or job site?

Yes. Include the address, access and intended placement when you request the trailer. Roadside reviews delivery availability, suitability and additional charges. Delivery and pickup arrangements must be confirmed; they are not included automatically.

Link to this answer
How do I know whether my vehicle can tow the trailer?

Give Roadside your tow vehicle and hitch details before pickup. The provider needs to confirm the vehicle, hitch, brakes and expected loaded trailer are compatible. Choosing a trailer by its dimensions alone does not establish towing suitability.

Link to this answer
Who loads the trailer and takes care of disposal?

Loading labor, haul-away and dump fees are not automatically included. Describe the materials and whether you need help loading, transporting or dumping. Confirm accepted materials, weight limits, disposal arrangements and all extra charges in the quote.

Dump trailer project detailsLink to this answer
Can I extend, change or cancel a trailer rental?

Contact Roadside using the details in your confirmed rental agreement before changing the dates or return plan. Extensions depend on availability and may change the charge. Confirm cancellation, deposit and return terms with the provider before booking.

Link to this answer
Request a Trailer
Moving labor

Crew rates, loading and unloading, and the transport you arrange.

What does labor-only moving help mean?

We provide the crew for lifting, carrying, staging and loading. You arrange and drive the truck or trailer, or arrange transport for your storage container. JunkPDX does not provide or drive the vehicle carrying your household goods. This is labor-only help through our junk removal company, not a licensed or insured moving service; cargo insurance is not included.

Explore moving laborLink to this answer
What is the minimum moving-labor booking?

Moving labor is $55 per mover per hour. The minimum is two movers for three hours: $330 total at $110 per hour. Tell us about stairs, long carries, heavy items and the amount of work so we can plan the crew.

Link to this answer
Can the crew load my rental truck or portable storage container?

Yes. Tell us the truck or container size, where it will be parked and what needs loading. You arrange the equipment and its transport. The loading crew is booked and priced separately.

Link to this answer
Can I request unloading as well as loading?

Yes. Send both addresses, the items, access details and timing when you request the crew. We must confirm the destination and schedule before including unloading. A loading booking alone does not include a second address.

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What details help you plan the moving crew?

Send the date, both addresses if needed, vehicle or container type, item list, stairs, elevators and distance to the loading spot. Include dimensions of large pieces and tell us about unusually heavy items. Have the transport equipment and building access ready for the confirmed visit.

Link to this answer
How do I book loading help and junk removal together?

Choose Junk removal + moving labor in the booking form and describe both jobs. Keep belongings you are moving separate from items you want discarded. We price the loading help and junk hauling separately.

Request both servicesLink to this answer
Can I hire you to load a dumpster from another company?

Yes. JunkPDX can review carrying and loading help for the dumpster you arrange. Send the items, access, rental company, container rules and collection deadline. Container rental, hauling and disposal are separate from the crew's loading labor.

Dumpster loading helpLink to this answer
Can you load my own or rented dump trailer?

Yes. Request labor for your own trailer, a rental through JunkPDX or a trailer rented from another company. Roadside supplies trailers arranged through JunkPDX. Confirm the loading scope, permitted materials, payload, towing and disposal plan before the crew is scheduled.

Dump trailer loading helpLink to this answer
Does loading help include cargo coverage for my belongings?

No. JunkPDX’s labor-only service does not provide cargo coverage for your belongings. You arrange and drive the moving vehicle, or arrange the container’s transport. Ask your rental provider or insurer what coverage applies to your belongings, and review that separately from the crew’s lifting and loading work.

Read the moving-labor service termsLink to this answer
Request Moving Labor
Furniture & mattress removal

Couch and mattress pickup prices, indoor carrying and preparation.

How much does furniture removal cost in Portland?

Furniture removal and basic junk removal typically range from $120–$450, depending on size and volume. The price depends mainly on how much space the items take in our truck or trailer. Larger pickups, heavy pieces, difficult access and special disposal can increase the total. Show us everything that needs to go, and we will give you a free onsite price before loading.

Compare prices and real load examplesLink to this answer
Couch removalHow much does couch removal cost in Portland?

Most JunkPDX couch pickups are $120–$175, and a large sectional can be $175. We price mainly by the space your items take up, with carrying, loading, hauling and standard disposal included. Send photos of every piece and the route out, and mention stairs, unusual weight or disassembly needs so we can include them in your estimate. We confirm the full price onsite before loading.

Couch pickup prices and preparationLink to this answer
Will you carry my old couch or mattress out of the house?

Yes. You can leave the couch or mattress in the house when there is a safe route out. Carrying and loading are part of the removal quote. Tell us the floor, stairs, narrow doors and tight turns. For oversized pieces, photos of the furniture and exit help us plan access and any disassembly.

Prepare apartment, stairs and building accessLink to this answer
Furniture removalCan you take apart a bed frame or large piece of furniture?

We can review disassembly during your free estimate. Show us the full piece, its connections and the exit route, and identify anything that stays. Leave difficult or heavy pieces in place for review. Any agreed disassembly is included in the complete price; changes to walls, doors or other property need a separate agreement.

Furniture disassembly and carry-out planningLink to this answer
Couch removalCan you pick up a couch with bedbugs or other contamination?

Disclose suspected pests, needles, bodily fluids or other contamination before booking, and send details for review. The crew must confirm whether the item can be accepted and what handling is needed. A standard online appointment does not by itself approve a contaminated item.

Review the related service and preparationLink to this answer
Can I add a mattress, boxes or other junk to my couch pickup?

Yes. List everything you want removed, including cushions, bed frames, boxes and items in other rooms. We price the combined load and carrying before you decide. Tell the crew about additions before loading so you know the full price.

Book a free furniture pickup estimateLink to this answer
Couch removalWhat should I do before my couch pickup?

Remove personal belongings and mark any cushions, ottomans or matching pieces that should stay. Clear the path to the exit and tell us about building access, elevator reservations and parking. Leave the couch where it is rather than moving it down stairs or attempting difficult disassembly yourself.

Prepare a couch or sectional pickupLink to this answer
What should I include in the item list for a complete bed removal?

List the frame, rails, slats, center supports, headboard and footboard, plus the mattress and box spring if those are leaving. Include storage drawers and any detached pieces. Empty under-bed compartments before pickup. A photo of the assembled setup helps the crew understand the whole job; describing it as one bed can leave important components out of the estimate.

Make a bed-frame removal planLink to this answer
Mattress disposal checklistHow do I prepare a mattress for removal in Portland?

Count the mattress, box spring, frame and every other bed piece that needs to go. Remove bedding and personal belongings, keep the mattress dry and photograph its condition and the carry route. Tell JunkPDX about moisture, pests or contamination before scheduling. You do not need to carry it outside; acceptance, handling and the final pickup price are reviewed before loading.

Read the full mattress disposal checklist guideLink to this answer
How do I prepare a tall bookcase that is anchored to the wall?

Remove books and belongings, then photograph the brackets or anti-tip straps while leaving them in place. Explain whether the unit is freestanding or built in, and mention swollen panels or a loose back. Keep shelves and their pins identified. Ask about the handling sequence before releasing restraints, and list any books you also want removed separately.

Furniture pickup and preparationLink to this answer
What should I tell you about a pull-out couch before pickup?

Describe it as a sleeper sofa and say whether the mattress is leaving too. Send photos of its current position and explain if the folding frame is stuck, bent or partly open. Remove bedding and personal items, but leave unfamiliar springs and latches alone. A mechanism that cannot close changes the clearance and handling review.

Couch, sectional and recliner preparationLink to this answer
Free furniture pickup optionsCan JunkPDX guarantee my furniture will be donated?

No. A receiving organization controls acceptance based on condition, item type and capacity. JunkPDX quotes approved hauling; do not book on the assumption that every usable-looking piece will be donated.

Read the full free furniture pickup options guideLink to this answer
Does a glass table need different pickup photos from a wooden table?

Show the glass, supports, joints and any damage, as well as the exit route. Material and condition affect handling. Do not dismantle or carry an unstable glass top just to make an estimate photo.

Furniture handling and pickup preparationLink to this answer
Request a Furniture Estimate
Appliance removal

Pickup prices, disconnection and getting appliances ready to move.

How much does appliance removal cost in Portland?

Appliance pickups start at $120. The total depends on the appliances, truck space, access and any special handling or disposal. Tell us about refrigerators or unusually heavy units before pickup. We give you the full price at your free onsite estimate, before loading.

See current pickup pricesLink to this answer
Can you pick up an appliance from inside my home?

Yes, once the appliance is safely disconnected and there is a safe route out. Tell us its size, floor, stairs and any narrow doors. Arrange utility disconnection or removal from built-in cabinets with the appropriate installer before hauling. Our removal quote includes carrying and loading; difficult access can affect the price.

Review appliance pickup requirementsLink to this answer
Appliance removalDo you disconnect gas, water or electrical lines?

No. The appliance must be safely disconnected by the appropriate qualified person before ordinary pickup begins.

Appliance disconnection and pickup requirementsLink to this answer
What needs to be ready before an old refrigerator can leave the kitchen?

Arrange any water-line or built-in connection work with the appropriate installer. Move food elsewhere, allow time for defrosting and dry the interior. Photograph the model label, appliance and narrowest parts of the exit route. Tell us about leaks, odors or an ice-maker connection, and keep shelves and bins secure for the agreed move.

Prepare a refrigerator pickupLink to this answer
What should I include when requesting removal of stacked laundry machines?

Say whether you have a stacked pair or an integrated laundry center, and photograph the installation and model labels. Include pedestals or spare parts only if those should leave too. Arrange water, drain, vent and utility preparation with the appropriate installer. Show closet doors and stair turns; do not assume separate machines can be carried together as one unit.

Plan laundry-machine disconnection and pickupLink to this answer
How should I describe a leaking washing machine?

Explain whether the machine is actively leaking, has water remaining inside or leaked previously. Photograph the unit, visible connections and surrounding access without moving it to test the problem. Tell us about wet flooring, basement stairs or a narrow laundry closet. Arrange the appropriate preparation and safe disconnection before hauling, and update the crew if the condition changes after the estimate request.

Review appliance condition and preparationLink to this answer
Can I request pickup of a microwave that is still mounted above the stove?

Start by showing how it is installed. A mounted or built-in microwave needs appropriate help with brackets, ducting and connections before it is ready for hauling. Confirm that preparation separately. Empty food and dishes, identify loose racks or the glass turntable, and leave the casing closed. Include the old stove separately if both appliances should leave.

Review fitted-appliance preparationLink to this answer
When should I schedule hauling for a water heater being replaced?

Ask the installer first whether old-unit removal is included. If hauling is separate, arrange it after the installer has safely disconnected, drained and prepared the heater. Send its model, dimensions and location, including stairs or a raised platform. Identify heat-pump equipment, corrosion or damaged supports so the collector can review the remaining weight and handling.

Plan the installer-to-hauler handoffLink to this answer
Can a washer, dryer and household junk go in the same pickup?

Yes. List each appliance and the other junk in your request. Tell us if anything is still connected or installed, and arrange that preparation before pickup. We check the full load, carry path and disposal needs, then give you one total before loading.

Book a free appliance pickup estimateLink to this answer
What if my old dishwasher is trapped behind a raised kitchen floor?

Tell the installer about the floor, threshold and countertop clearance before setting a hauling date. The appliance must be safely freed from its mounting and utility connections before ordinary pickup. Photograph the cabinet opening without disturbing it. Once extraction is resolved, confirm the disconnected appliance's location and disclose residual water, a broken door or exposed sharp edges.

Review appliance installation and disconnectionLink to this answer
What do you need to review a restaurant refrigerator or other commercial appliance?

Send photos of the complete equipment, dimensions, estimated weight and the route to truck parking. Describe utility connections and whether the item is still installed. Commercial refrigerators, ice machines and other large equipment need advance review; acceptance, disconnection and loading requirements must be confirmed before scheduling. List each unit separately so the estimate reflects the actual equipment leaving.

Review commercial equipment removalLink to this answer
Request an Appliance Estimate
Commercial junk removal

Plan a business pickup, building access and recurring service.

Commercial junk removalHow does commercial pricing work?

The onsite estimate is free with no obligation. Photos may support a preliminary range; the crew reviews the complete inventory, labor, access, weight, truck capacity and disposal needs onsite. You approve the complete scope and price before loading.

Commercial estimates and pickup planningLink to this answer
Commercial commercial equipment removalDo you buy used commercial equipment or collect scrap for free?

JunkPDX provides paid removal with a free estimate. Equipment resale, buyback and free scrap collection are not part of that estimate. If you arrange a buyer or separate collector, mark those items outside our removal scope.

Paid commercial equipment removalLink to this answer
Commercial homeless encampment cleanupDo you remove needles or biological waste?

Needles, bodily waste, chemicals and unknown substances are outside standard junk removal. Tell us about suspected hazards before scheduling. Separate qualified handling may be needed before ordinary debris can be removed.

Review the related service and preparationLink to this answer
How should our office count furniture across several departments?

List desks, chairs, tables and cabinets by floor, suite or department, with photos of each group. Mark furniture staying in use and note pieces that may need disassembly. Include loading hours and elevator access so the estimate covers the carrying work as well as the item count. Name the person who can approve changes for each area.

Plan office furniture removalLink to this answer
Can we clear retired furniture while staff keep using the office?

Ask about a staged pickup that separates approved removal areas from desks and rooms still in use. Identify which department can be cleared first, permitted loading hours and any shared access restrictions. Each stage needs a reviewed inventory, price and schedule. The plan can account for daily operations, but a request does not guarantee uninterrupted work or a particular pickup time.

Plan a cleanout while the office stays openLink to this answer
When should we send purchase-order and vendor-document requirements?

Share them with the initial request, along with your site contact, scope approver and invoice requirements. Building access or internal purchasing steps can affect whether the proposed visit is ready to proceed. Ask the team to review the specific documents and references before scheduling. Submitting requirements does not mean they have been accepted or that commercial account terms are approved.

Set up a facilities pickup requestLink to this answer
How do we keep a pickup covering several apartments organized?

Provide a written unit list with the floor, approved items and photos for each apartment. Separate unit contents from shared storage or common-area pickups, and identify anything staying. Include the leasing-office contact, elevator arrangements and loading rules. We review the combined volume and access before confirming the plan, and your authorized property representative approves the removal scope and price.

Plan multi-unit apartment removalLink to this answer
When do commercial account discounts and invoice terms begin?

They begin after JunkPDX reviews the application and confirms approval in writing. Submitting the form does not activate account discounts or Net terms. Review the approved payment option and account details before relying on them for a pickup.

Apply for a commercial accountLink to this answer
What information helps plan repeat pickups across our business locations?

Share each address, the typical item mix and volume, your preferred frequency and the contact responsible for access and approval at each site. Include billing or documentation requirements early. The team reviews coverage, routing and capacity before confirming service. An account application alone does not reserve weekly or monthly visits; each agreed schedule and pickup scope still needs confirmation.

Explore recurring commercial serviceLink to this answer
Office refreshWhat should we do with computers and confidential documents?

Remove sensitive records and arrange appropriate data destruction before releasing items for ordinary hauling. Disclose electronics during planning so acceptance can be reviewed. Junk removal is not a certified data-destruction service.

Read the full office refresh guideLink to this answer
What should we agree on before handing a cleared business property to cleaners?

Define the rooms, suites, storage areas and outdoor piles included in removal, then agree on a completion check with your authorized contact. Request photos and property-specific notes before the visit. The removal scope includes the agreed hauling and practical sweep-up. Confirm cleaning separately, and leave time for multiple loads or unresolved items before promising another crew access.

Plan a commercial property handoffLink to this answer
Request a Commercial Estimate
Pickup access & buildings

Stairs, narrow doors, elevators and parking for the pickup crew.

Which staircase photos help with a bulky furniture pickup?

Show the item, doorways, stair runs, landings and tight turns along the actual route out. Include practical measurements of the furniture and narrow openings when available. Photograph from safe, accessible positions without shifting heavy pieces. Tell us the floor and any other obstacles so the crew can review the carrying plan, possible disassembly and full scope before arrival.

See the estimate photo checklistLink to this answer
What if a couch fits in the room but not through the planned exit?

Send photos and measurements of the couch, doorways, hallway turns and any elevator or stairs before the appointment. Explain any known difficulty from when it arrived. Furniture breakdown or a different carrying route may need review and can affect the scope. Do not assume disassembly or door removal is included, or try moving the piece through a tight opening yourself.

Review tight apartment accessLink to this answer
What if furniture is already partly stuck in a doorway?

Stop trying to force it and send photos of the current position. Tell the crew what has been disconnected or damaged. A jammed item needs a handling review rather than an assumption about ordinary carrying.

Review the blocked exit and carrying routeLink to this answer
How much elevator access time should I reserve?

Check the building's reservation rules and share the permitted access period with JunkPDX before confirming the visit. The team needs to review the item list, carry distance and elevator arrangement together to plan enough time for carrying and loading.

Plan elevator access for pickupLink to this answer
What if my condo requires vendor documents before allowing the pickup?

Send the building's actual document request, manager contact and submission deadline to JunkPDX before relying on a pickup date. Include required forms, insurance requirements, loading hours and elevator reservations. The crew needs to review what can be supplied, and the building must approve access. A booking receipt does not establish building approval or guarantee that its paperwork requirements can be met. Confirm both before scheduling a delivery around the pickup.

Check condo pickup requirementsLink to this answer
How should I share gate codes or building entry instructions?

Arrange access directly with the agreed crew contact and explain who will unlock gates or meet the team. Keep codes and other entry details out of public project photos. Include building restrictions and the time your contact will be available. If the access process changes, notify the crew before the visit so the pickup plan can be reviewed.

Arrange property access and approvalLink to this answer
CanbyThe map points to the wrong driveway. What should I send?

Use the property's actual address and ZIP for booking, then add directions to the correct entrance. An entrance photo, nearby landmark or map pin can help explain which driveway to use. Mention shared lanes and any gate. Supplemental directions help the crew find the property; they do not replace its service address.

Canby pickup questionsLink to this answer
Should the carrying route be clear before the estimate or only before loading?

Show the actual route during the estimate and identify obstructions. Make agreed access ready before work. The crew needs to assess the path that will actually be used, not an assumed alternative.

Plan the carrying route and building accessLink to this answer
Should I mention a low ceiling on basement stairs?

Yes. Show the stairs, ceiling and turns with the item's dimensions. Restricted headroom can affect handling even when the doorway is wide enough.

Plan basement stairs and tight accessLink to this answer
Request a Free Estimate
Specialty & heavy-item removal

What to tell us about pianos, safes, hot tubs and heavy equipment.

Specialty junk removalIs this a confirmed removal booking?

No. This starts project review. The review date is a preference; removal is scheduled after scope, resources, price and availability are confirmed.

How specialty project review worksLink to this answer
Specialty junk removalHow is specialty removal priced?

The quote depends on the approved scope, access, crew time, equipment and disposal. A standard truck-space price does not cover every specialty project.

Specialty removal pricing and reviewLink to this answer
Specialty junk removalWhat photos help?

The item, any identifying label, doorways or gates, the exit route and the proposed loading area. Photograph only what is safely accessible; leave the item in place.

Photos and access for specialty removalLink to this answer
What do you need to review an upright piano on stairs?

Send the piano type, dimensions if known, floor location and photos of every stair section, landing and turn on the way to truck parking. Include doorway clearances where space is tight. The crew reviews the complete route and handling needs before confirming removal. Leave the piano in place while that plan is assessed.

See the piano photos and access checklistLink to this answer
How can I request safe removal if I do not know its weight?

Tell us the weight is unknown and send an identifying label or model number if one is safely visible. Include dimensions, floor location and the route out. A photo alone does not establish a safe's weight or equipment needs. The project review determines what further information or site assessment is needed before a removal quote can be approved.

Request a safe or vault removal reviewLink to this answer
What should I tell you if the hot tub is still connected or contains water?

Include that in the request before a removal date is arranged. The tub must be fully drained, with utility connections safely disconnected by the appropriate qualified person before removal starts. Mention hidden water or saturated insulation too, since those conditions affect handling. The review can identify preparation still needed; the removal quote does not automatically include utility work.

Review hot tub preparationLink to this answer
Can the hot tub go while my deck and fence stay?

Tell us which surfaces and structures must remain, and show how the tub sits beside or inside them. JunkPDX usually dismantles approved hot tubs into sections, but built-in or recessed installations need closer review. Deck, fence or railing changes are not automatically included. The site assessment confirms the removal method and any separate work needed.

See hot tub access planningLink to this answer
Structure teardownCan you review a standing deck or fence for removal?

Yes. Show the full structure, dimensions, materials, supports and access. We assess the proposed dismantling and hauling together before agreeing on the scope, complete price and work schedule. Attached or elevated areas receive separate review.

Deck and fence removal reviewLink to this answer
Can you review an old camper that cannot roll or reach the street?

Yes, you can request a project review, but whole-unit removal is not confirmed from that request. Show the vehicle, tires, hitch or tow points and complete route out from safe positions. Ownership, condition, transport and a receiving destination need review. A qualified transport provider or other specialist may be needed before a practical scope can be offered.

Start an RV or camper project reviewLink to this answer
Should I take a pool table apart before requesting removal?

Start by showing the table as it is and explaining whether any sections are already detached. Include its size, floor location, construction if known and the exit route. Assembly and weight affect the handling plan. Request review before moving or dismantling heavy parts so the agreed scope can identify preparation, crew and equipment needs.

Use the pool-table preparation checklistLink to this answer
Request a Specialty Review

By JunkPDX · Updated

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